Terms and Conditions
Terms governing purchases, payments, orders, shipping, returns, promotions and customer responsibilities when shopping with ZIRQAVZ™.
Clear terms for
every office order.
These Terms and Conditions apply to purchases of ZIRQAVZ™ office furniture, office technology, printers, shredders, document tools, lighting, organization products and other workspace accessories through our online store.
Order Verification
Orders may be reviewed for payment, inventory, delivery details and fraud prevention.
Shipping Terms
Processing, tracking and delivery are subject to the conditions described in our Shipping Policy.
Return Support
Eligible returns and refunds are handled according to our Return & Refund Policy.
Application of These Terms
ZIRQAVZ™ is operated by Shanghai Funing Technology Co., Ltd. These Terms and Conditions apply to purchases made through the ZIRQAVZ™ online store.
By submitting an order, you acknowledge that the purchase is subject to these Terms together with the other policies made available on the website.
Product Information
We make reasonable efforts to present product descriptions, photographs, specifications, dimensions, materials, included components, availability and pricing accurately.
Appearance or color may differ slightly because of lighting, display settings or normal manufacturing variation. Genuine errors may be corrected and product information may be updated where necessary.
Orders & Acceptance
Submitting an order does not prevent reasonable verification of payment, inventory, delivery information, fraud risk or legal restrictions.
We may refuse, limit or cancel an order when reasonably necessary because of payment failure, suspected fraud, unavailable inventory, material pricing or information errors, unauthorized resale activity or applicable legal restrictions.
If an order is canceled after payment has been successfully collected, an appropriate refund will be issued to the original payment method.
Prices, Currency, Taxes & Payment
Transactions are processed in United States Dollars (USD). Product prices, applicable shipping charges, taxes, discounts and the final order total are displayed before payment is submitted.
By supplying payment information, you confirm that you are authorized to use the selected payment method and that the information supplied is accurate.
Shipping & Delivery
Most in-stock orders are processed within 1–3 business days.
For supported United States destinations, standard transit is generally estimated at 5–12 business days after dispatch.
Additional shipping terms, tracking information, international-delivery conditions and procedures for delayed or missing packages are described in our Shipping Policy.
Returns, Refunds & Cancellations
Eligible products may be returned within 30 calendar days after confirmed delivery in accordance with our Return & Refund Policy.
Customers must contact us before returning merchandise to obtain authorization, instructions and the correct return warehouse address.
Cancellation or change requests should be submitted as soon as possible and preferably within 12 hours after purchase. Cancellation cannot be guaranteed once processing or shipment preparation has begun.
Promotions
Promotional offers may contain eligibility requirements, product exclusions, minimum purchase requirements, expiration dates or other clearly communicated conditions.
Unless otherwise stated, promotions may not be exchanged for cash or applied retroactively to completed orders.
Personal Use & Prohibited Activity
Products are offered for lawful use. Fraudulent transactions, unauthorized resale schemes, payment abuse, improper use of promotions, interference with website or checkout systems or other unlawful activity is prohibited.
Liability & Consumer Rights
To the fullest extent permitted by applicable law, ZIRQAVZ™ and Shanghai Funing Technology Co., Ltd. will not be liable for indirect, incidental, special, consequential, exemplary or punitive damages arising from use of the website, an order or a product.
Nothing in these Terms excludes or restricts statutory consumer rights, remedies, warranties or liabilities that cannot legally be excluded or limited.
Changes to These Terms
These Terms may be updated from time to time by posting a revised version on this page.
Unless otherwise required by law, the version in effect when an order is placed generally governs that transaction.
These Terms work together with our Shipping Policy, Return & Refund Policy, Payment & Security information and Privacy Policy.
Questions about these terms?
Contact ZIRQAVZ™ customer support at service@zirqavz.com or +86 755 2805 9999. Customer Service Hours: 9:00 AM – 7:00 PM.
Business Information
ZIRQAVZ™ aims to provide clear information about product purchases, order handling, payments, delivery, returns and customer responsibilities across our office-products store.